Customer service hours are Monday thru Saturday 9am to 7pm Pacific time. (Closed on Sundays).
Our customer service team is standing by to fix ANY issues that may arise with your order. For instance.....
*If you've placed an order more than a week ago and it still hasn't arrived, please contact us. We will do everything in our power to make sure your card arrives in time for your special occasion.
*If your card arrives damaged, defective, or incorrect, please let us know and we will rush a new copy of your order to you asap.
*If you've purchased a form of shipping that comes with tracking, and you haven't received your tracking number within 24 hours, please let us know and we'll locate it for you.
*If you've purchased USPS Priority or Express mail and your card didn't arrive on time, please let us know and we'll do all we can to fix it for you.
*If your order appears to be stuck in transit, lost in the mail, or hasn't updated on the USPS website in some time, please let us know and we will take all steps to ensure that you receive your order asap.
*No matter the issue, let us know, and we will do all we can to fix it for you. The sooner you contact us the faster we can spring into action. Customer service hours are Monday thru Saturday 9am to 7pm Pacific time. (Closed on Sundays).